Careers at Caron Business Solutions Sage & Acumatica Consultants

Explore a career at Caron Business Solutions – Drive change through providing business management solutions to clients all over the world.

Who we Are

Caron is a leading provider of enterprise resource planning (ERP) solutions for small to mid-sized enterprises. We have been implementing complex ERP solutions for over 25 years. We have developed an in-depth knowledge of Sage and Acumatica solutions through implementation, training, customization, and creation of customer specific add-ons and modules.

Why work at Caron Business Solutions?

Caron gives you an opportunity to do the kind of work that adds up to something meaningful, to challenge yourself and learn new skills, and to be surrounded by smart, ambitious, motivated people, day in and day out. If you’re passionate about doing your best work, working on projects that matter, and thrive in dynamic and challenging environments, we would love to meet you.

What sets Caron apart

Benefits & Rewards
● Remote-friendly workplace (work from anywhere)
● Immigration support
● Health benefits
● Competitive compensation and incentive programs
● Employee Assistance Program

Work-Life Balance
● Flexible work schedule
● Paid vacation
● Paid leave days

Growth & Development
● Lunch and learns
● Boot camps
● Professional development and certification support (e.g. tuition reimbursement,
reimbursement for conferences / seminars that support professional development)
● Membership and Association support (e.g. paying CPA dues)
● Networking opportunities

If you are:

Interested in a financial career beyond the desk
Passionate and progressive
A leader and an advocate
Dynamic and driven
Creative and focused
An excellent communicator
A problem solver, analytical

Then apply to join our amazing team.

At Caron, we’re constantly asking “How can we be the best?”. The answer we keep hearing is “hire the right people.” If you’re the right person for Caron, you approach your work with passion. You understand the value of the services we provide and you think, speak and act like a true professional.

How To Apply

To apply for a position please send your resume complete with a cover letter explaining why you feel you would be a great addition to our team to:

Head of HR & Administration

info@caronbusiness.com

Technical Consultant - Permanent, Full Time | Remote or Local to Vancouver

We are seeking an experienced and professional Technical Consultant to join our team to carry out duties related to the software, network and IT systems of the company and clients of the firm.

The Technical Consultant will support the Implementation Consultants and Sales Teams and will provide critical support, specifically with Sage and Acumatica business management software programs, and third-party applications (ERP Software). The Technical Consultant will also provide internal support to the IT and communication infrastructure including supporting Caron employees in various locations.

This role is a key operational position within the Services Division and reports directly to the Director of Services.

KEY ACCOUNTABILITIES:

Handle support cases for technical issues encountered by clients
Work with clients and Caron team members to implement and support ERP Software
Provide installation, upgrading, and maintenance support of ERP Software for Caron and clients
Actively participate in implementation projects
Conduct technical research on system upgrades to determine feasibility, cost, time required and compatibility with current systems
Research, recommend, plan, install, configure, troubleshoot, maintain, and upgrade hardware, software, and network systems
Assist with the management of projects and communicate project status in a clear and timely manner
Ensure the security of the Caron’s IT infrastructure by proactively monitoring and addressing information access/security issues
Develop and maintain scripts for computer account management, backups, and other system tasks
Write and maintain system documentation
Record and maintain hardware and software inventories, site and/or server licensing, user access and security, and document system problems and resolutions for future reference
Communicate the status of all projects to Director of Services and/or CEO on a regular basis
Keep up to date with technical, as well as industry developments
Commit to ongoing professional development

ATTRIBUTES/EXPERIENCE:

Two or more years of experience providing technical support in a professional services environment with medium to large systems
ERP and CRM experience is considered an asset
Experience with Microsoft Windows operating systems
Strong troubleshooting capability including the ability to investigate, analyze information and draw sound conclusions
Ability to develop system solutions consistent with operational requirements
Ability to write technical instructions in the use of ERP Software
Knowledge of computer security procedures and protocol
Knowledge of computer flowcharts and programming logic and code
Ability to provide supportive technical guidance and information to end-users on the use of PC applications and systems
Ability to create checklists and control forms to support high quality work
Excellent ability to learn, apply and troubleshoot new hardware, software and operating systems with minimum training and supervision
Self-starter with demonstrated sense of urgency and client service orientation
Resourceful, proactive with a strong commitment to achieving operational goals in a collaborative and cooperative manner with others in a team environment
Strong written and oral communication skills
Strong interpersonal skills
Demonstrated ability to develop and follow checklists and procedures to ensure high quality work
Occasional evening and/or weekend work, consistent with the needs of the systems being supported
May require limited travel to and from client sites (local or out of town)
Ability to speak English fluently in a business setting
Ability to speak Spanish or French is considered a plus

WHAT WE OFFER:

Competitive compensation
Flexible health plan
Annual incentive bonuses based on performance
Health and wellness offerings
Fully remote work
Flexible schedule to fit your life
Investment in your training and development

Caron Business Solutions is committed to fair and accessible employment practices and is committed to providing accommodations for persons with disabilities. We will work with all applicants to determine appropriate accommodation for individual accessibility needs.

Implementation Consultant - Permanent, Full Time | Remote or Local to Vancouver, Montreal or Toronto

POSITION OVERVIEW:

We are seeking an experienced and professional ERP Implementation Consultant to join our team to assist with the design, implementation, and support of ERP solutions, specifically Acumatica Cloud ERP, for clients of the firm. A successful candidate will possess a certain level of creativity and flexibility, along with a strong knowledge of business processes, software applications and professional services, with an ability to explain their technical knowledge in non-technical terms. An individual who understands the value of a disciplined project methodology and a professional attitude will thrive in our environment.

The ERP implementation Consultant is a key operational position within the Services Division and reports directly to the Director of Services.

KEY ACCOUNTABILITIES:

Direct day to day involvement in implementation projects
Work with clients on the design, implementation, and support of ERP solutions, including:
- Planning
- Preliminary Training
- Solution Design
- Setting up Prototype Systems
- End User Training
- Data Conversions
- Report Design
- Go-live Assistance and Support
Active participation and collaboration on Implementation teams
Work closely with Project Managers and report project status to clients and Project Managers
Coach and train client management, finance, and other staff members
Conduct thorough requirements reviews and business process reviews
Suggest improvements and changes to services-related processes to improve operations of Services Division
Achieve billing targets and record billable time, non-billable time and explain billing variances clearly to aid the accurate production of client invoices
Identify opportunities for additional revenue during interaction with client and inform management
Occasionally participate in client events, users group meetings and management seminars
Travel to and from client sites, as required
Commit to staying current with product knowledge, attend training sessions as assigned and independently study product features and functionality
Commit to ongoing professional development that is consistent with personal goals and the direction of the firm

ATTRIBUTES/EXPERIENCE:

Undergraduate degree or diploma in Accounting, Information Systems, or Business Administration
More than two years’ experience implementing Accounting, ERP, CRM or other Business Management software
Knowledge of business management solutions, specifically Acumatica Cloud ERP
Strong ability to understand, apply and teach technical knowledge
Excellent knowledge of business processes and accounting principles is required
A reasonable amount of travel is expected to service our clients and employees must be able to obtain travel visa and operate motor vehicles as required
An aptitude and passion for computer applications and business management software
Superior organizational, analytical, problem-solving and project management skills
Strong attention to detail
Ability to coordinate and manage multiple projects rolling out concurrently
Ability to prioritize, multi-task and adhere to deadlines while maintaining quality of work
Strong oral and written communication skills and knowledge of business practices and etiquette
Demonstrated ability to interact with people in a team-oriented, respectful and efficient manner, and form and maintain strong relationships and partnerships
Professional, ethical conduct with an exceptional client service orientation
Excellent written and verbal business communication skills
Strong organizational and time management skills
Detail oriented with the ability to see the larger picture
Ability to speak English fluently in a business setting
Ability to speak Spanish or French is considered a plus