News & Events at Caron Business Solutions

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We Are Currently Hiring.

CRM Implementation Consultant

We currently have an immediate opening for a full-time CRM Implementation Consultant in our Burnaby office. This position offers an exciting fast paced career that encompasses business skills, programming skills, and project management skills. The consultant will work through the sales, analysis, proposal, planning, execution, and service phases of a CRM implementation.

The ideal candidate will have strong communication skills and understand the value of a disciplined project methodology and a professional attitude.

Key Responsibilities Include:

  • Working with clients to design, implement, and support Sage CRM software
  • Actively participating on implementation teams and communicating with team members
  • Assisting with the management of projects and clearly communicating project status
  • Coaching and training client staff members
  • Conducting thorough requirements reviews and business process reviews
  • Creating custom reports
  • Representing the firm and maintaining client relationships

 Desired Skills and Expertise:

Skills:

  • Excellent written and verbal communication skills
  • An ability to work within a team environment of overlapping responsibilities
  • Self-motivated with an ability to manage time effectively
  • Creative, unbiased, and willing to try new ideas in order to solve a problem
  • Patient with a willingness to listen and learn new technologies and concepts
  • An ability to analyze a business situation, recommend change, and document the processes
  • Excellent listening, analytical and problem-solving skills
  • Strong organizational and time management skills
  • Be comfortable delivering presentations to customers and teammates

Expertise:

  • Strong knowledge of database design with preference given to those having Microsoft SQL Server knowledge
  • Software development fundamentals including:
    • Understanding of the SDLC
    • Object Oriented Design with C# or Java knowledge
  • Microsoft Web Development Technologies including:
    • Server-side scripting with JavaScript and ASP
    • Microsoft IIS Web Server
    • Client-side scripting with JavaScript technologies such as Query
    • Knowledge of CSS
  • Microsoft Windows operating systems

The following certifications will be considered strong assets:

  • Microsoft SQL or Windows Certifications
  • Computer Science or Programming related certificate
  • CRM related certification such as Sage CRM, Salesforce, or Microsoft Dynamics CRM
  • Project management certification.

A vehicle is required for this position. Although the work will be primarily in the Vancouver Lower Mainland, a moderate amount of travel is expected as we service clients with operations in various parts of Canada, the United States, South America and Africa.

Print Job Posting

Implementation & Support Consultant

In search of a “Creative Accountant”

We are looking for accounting professionals who are interested in more than just traditional accounting roles (public accounting, auditing, “tick and bop”, etc.). Our consultants combine their accounting and business process knowledge, solid computer skills, and passion for people to provide the best consulting services in our industry.

Our consultants love working at Caron because they:

  • Work with intelligent, dynamic people
  • Apply their accounting knowledge by implementing custom accounting and business solutions
  • Gain valuable technical knowledge to complement their existing accounting knowledge
  • Have an excellent and exciting career path
  • Take part in an innovative and progressive compensation structure
  • Enjoy a continually evolving work environment – free from monotony
  • Are NOT consistently stuck behind a desk

We’re looking for people who:

  • Currently have or are in the process of earning their CPA designation
  • Have an aptitude and passion for implementing software and supporting users
  • Have superior communication skills, oral and written
  • Are self-managing and motivated
  • Possess strong organizational, analytical, and problem-solving skills
  • Have experience in a public practice accounting or professional services firm

Key Responsibilities Include:

  • Working with senior level consultants to design, implement, and support Sage accounting software
  • Actively participating on implementation teams and communicating with team members
  • Coaching and training client management, finance, and other staff members
  • Conducting thorough requirements reviews and business process reviews
  • Discovering and documenting requirements for custom reports and programs
  • Creating custom reports

Desired Skills and Expertise:

Skills:

  • Excellent written and verbal communication skills
  • Excellent listening, analytical and problem-solving skills
  • Strong organizational and time management skills
  • Detail oriented with the ability to see the larger picture

Expertise:

  • Preferred experience with Sage 300 software
  • Excellent knowledge of accounting and business processes; holding or currently earning an accounting designation

A vehicle is required for this position. Our main office is located in Burnaby, BC but our clients are located throughout the Lower Mainland.

Print Job Posting

Part Time Receptionist

Position Overview:

Reporting directly to the Office Administrator, the Receptionist contributes to achieving evolving operational goals. S/he is responsible for the day-to-day maintenance of the office environment and is considered the first representative of the company to any person phoning into or visiting the office. Because of this, s/he is responsible for maintaining a strong professional appearance and presence in order to ensure the company’s values are represented clearly.

This position will begin as a part-time role (3 days per week) with the potential to move to full time within a year.

Reports to:

  • Office Administrator
  • In the absence of the Office Administrator, reports to the Director of Services

Key Responsibilities Include:

The role of Receptionist will involve maintaining or assisting with the various tasks critical to the daily maintenance of an office environment, including:

  • Handling incoming telephone calls in an efficient and professional manner, transferring calls and messages as required
  • Setting up of incoming support cases in CRM and notifying support staff of urgency or complexities
  • Meeting and greeting clients and visitors
  • Supporting Marketing and Sales staff by assisting with the preparation of material for promotional purposes or client presentations
  • Processing daily mail, handling courier packages and mass mail-outs
  • Maintaining office and kitchen supplies
  • Maintaining office equipment
  • Maintaining tidiness and presentation of office, with specific attention given to common areas, front reception, training room, boardroom, and staff kitchen
  • Providing clerical/administrative support to various teams
  • Coordinating staff social functions as a member of the social committee
  • Ordering food and beverages for client functions or other special events
  • Data entry, including internal systems such as our CRM system
  • Providing administrative support to the Director of Services as required
  • Maintaining central filing system, secure confidential documents
  • Performing special projects or other duties as assigned by members of management team

Additional Responsibilities:

  • Work overtime on occasion to meet deadlines, or facilitate special events planning
  • Assist with planning and execution of client events, users group meetings and seminars
  • Monitor and maintain accurate and comprehensive records
  • Assist in designing, implementing and maintaining day-to-day processes to ensure proper and accurate execution of ongoing initiatives
  • Commit to ongoing professional development, as evidenced by the following:  Development of, and adherence to, an evolving Individual Development Plan (IDP) that is consistent with personal goals and the direction of the firm.

Key Attributes & Skill Requirements:

  • Strong organizational skills with ability to prioritize, multi-task and adhere to deadlines while maintaining attention to detail and quality
  • Strong writing and verbal skills
  • Self-motivated with demonstrated ability to work independently
  • Positive, high energy performer with strong team collaboration skills
  • Passionate about their work
  • Self-starter with outgoing personality, strong oral and written communication skills and knowledge of business practices and etiquette
  • Excellent interpersonal and relationship building communication skills
  • Demonstrated ability to interact with people in a team-oriented, respectful and efficient manner, and form and maintain strong relationships and partnerships
  • Commitment to ongoing professional development

Education & Training

Required:

  • 1-2 years administrative-related education, or equivalent work experience
  • Strong desktop computer skills, including MS Office, and other publishing tools.

 Preferred:

  • Industry related post secondary education (business communication, sales & marketing, administration, etc.)

Experience:

  • 1+ years practical experience in an Office Administrative or similar role
  • CRM experience would be beneficial

Print Job Posting

Company Description

Caron is a leading provider of enterprise resource planning (ERP) solutions for small to mid-sized enterprises. We have been implementing complex and complete ERP solutions for over 15 years. We have developed an in-depth knowledge of Sage solutions through implementation, training, customization and creation of customer-specific add-ons and modules.

Our implementation teams include Certified Accountants, former CFOs, CIOs and corporate controllers who are passionate about professional customer service and who thrive in a dynamic and challenging environment. We are supported by the most experienced Sage 300 development team in North America resulting in a powerful firm capable of meeting even the most demanding client requirements.

At Caron we’re constantly asking “How can we be the best?”  The answer we keep hearing is – “hire the right people.” If you’re the right person for Caron, you approach your work with passion.  You understand the value of the services we provide and you think, speak and act like a true professional.  If this is you, tell us how you can add to the talented team at Caron.

Here’s What Our Employees Say About Working Here

“At Caron you are much more than just another employee.  You are a critical part of the success of the organization.  Everyone contributes and it creates a collaborative, dynamic working environment.  With ever changing projects for clients in many different industries it provides an always evolving work environment.  This allows you to enhance your own professional skills in ways you normally could not in a more static, traditional organization.”

“Caron is a unique place to work. Decades of ERP implementation knowledge and experience combined with even deeper development resources make the firm the first choice for companies considering Sage solutions.  Our professional image is balanced with a strong family-like bond among the team that makes Caron the first choice among Sage business partners for employees as well.”

“Working at Caron provides me with endless opportunities to learn and grow, both professionally and intellectually. Everyone works hard to get the job done as a team and we even get to laugh a lot along the way.”

“Working at Caron is fun, challenging and exciting.  Every day I have the opportunity to work with experienced and talented people across many industries in a working environment that emphasizes teamwork and collaboration.”

“At Caron, the job is always interesting since we work with great clients from many different industries.”

“Caron is made up of a strong, productive team, good people, and a friendly atmosphere.  We get the opportunity to work with great clients from a wide range of industries.”

How To Apply

To apply for this position please email your resume complete with cover letter to:

Carla Norcross – HR Officer
carla.norcross@caronbusiness.com

Upcoming Events at Caron Business Solutions

Jan
22
Mon
AME Roundup
Jan 22 – Jan 25 all-day

Join us at Roundup 2018 from January 22-25 at Canada Place in Vancouver, BC! Learn, share ideas and connect with others from every aspect of the industry from prospecting to reclamation and everything in between.

Alan MacLennan and Curtis Kieres from Caron Business Solutions will be there. Find them at the show, Booth #403, or contact them in advance to set up an appointment during the conference:

Alan MacLennan
Phone: 604-291-6311 x 112
Email: alan.maclennan@caronbusiness.com

Curtis Kieres
Phone: 778-484-8146
Email: curtis.kieres@caronbusiness.com

Find out more about the conference here: TBD

Our Classroom Training Schedule

Mar
29
Wed
9:00 am Getting Started Series – Intelli...
Getting Started Series – Intelli...
Mar 29 @ 9:00 am – 5:00 pm
This course is designed to give you a comprehensive overview of Sage Intelligence and increase your understanding of Microsoft Excel’s business reporting features. Learn the basic functions of the Report Manager module, including organizing reports,[...]
Apr
11
Tue
9:00 am Sage 300 Intelligence Non-Financ...
Sage 300 Intelligence Non-Financ...
Apr 11 @ 9:00 am – 5:00 pm
Pre-requisite: Getting the Most from Sage 300 – Intelligence reporting or have a basic working knowledge of the Report Manager module. Learn how to create dashboards, protect your Microsoft Excel workbook, use add-ins, schedule a[...]
Apr
12
Wed
9:00 am Sage 300 Intelligence Financial ...
Sage 300 Intelligence Financial ...
Apr 12 @ 9:00 am – 5:00 pm
You now have a good knowledge of Sage Intelligence are ready to design your reports using the Layout Generator and the Task Pane, in the Report Designer.
Apr
13
Thu
9:00 am Getting the Most from Sage 300 –...
Getting the Most from Sage 300 –...
Apr 13 @ 9:00 am – 5:00 pm
This course is designed for individuals who already have work experience but are lacking formal training and would like to expand their opportunities. The objective of the program is to equip attendees with the knowledge[...]
May
8
Mon
9:00 am Getting the Most from Sage 300 –...
Getting the Most from Sage 300 –...
May 8 @ 9:00 am – 5:00 pm
This Sage 300 – System Manager Course is designed for application administrators and project teams who are responsible for the setup, configuration and maintenance of the Sage 300 application within their organization. Other groups who[...]
May
9
Tue
9:00 am Getting the Most from Sage 300 –...
Getting the Most from Sage 300 –...
May 9 @ 9:00 am – 5:00 pm
This course is designed for individuals who already have work experience but are lacking formal training and would like to expand their opportunities. The objective of the program is to equip attendees with the knowledge[...]
May
10
Wed
9:00 am Getting the Most from Sage 300 –...
Getting the Most from Sage 300 –...
May 10 @ 9:00 am – 5:00 pm
This course is designed for the staff in finance and Accounts Payable departments with some practical experience of working with the Sage 300 – Accounts Payable module but no formal training. For example, this would[...]
May
11
Thu
9:00 am Getting the Most from Sage 300 –...
Getting the Most from Sage 300 –...
May 11 @ 9:00 am – 5:00 pm
This course is designed for the staff in finance and Accounts Receivable departments with some practical experience of working with the Sage 300 – Accounts Receivable module but no formal training. For example, this would[...]
May
12
Fri
9:00 am Getting the Most from Sage 300 –...
Getting the Most from Sage 300 –...
May 12 @ 9:00 am – 5:00 pm
This course is designed for individuals who already have work experience but are lacking formal training and would like to expand their opportunities. The objective of the program is to equip attendees with the knowledge[...]
Jun
12
Mon
9:00 am Getting The Most From Sage 300 –...
Getting The Most From Sage 300 –...
Jun 12 @ 9:00 am – 5:00 pm
Register for this course to ensure you have a comprehensive understanding of Inventory Control as well as the many other features available through the Sage 300 Inventory Control module. Inventory Control is a comprehensive multi-location[...]
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