Annual Help Desk Contract
A Caron Help Desk Contract provides unrivalled access to experienced and dedicated Accpac consultants for help tackling those annoying grievances through to dealing with the consequences of a system-down or database issues. The main benefits are:
- Unlimited telephone support calls
- Rapid response within 4 hours
- Unlimited remote access assistance
- Notification of service packs and hot fixes that are relevant to your software
- Support for Sage Accpac ERP, Sage Accpac Plus, Sage Accpac Options
- Priority over non-Help Desk clients
- Mileage charges waived
- Approximately 10% discount on our hourly rates for implementation services & non-Help Desk support calls up to the value of this contract
- Overtime rates waived for any non-Help Desk support work
- Free attendance at our Management Seminars
- Access to our “Tips and Tricks” videos, from the Client Zone on our website
Some Terms and Conditions apply. |
